This Privacy Policy explains how Starhela Agencies collects, uses, and protects your personal information when you use our platform at statehelaagency.com.
1. Information We Collect
When you register or use our platform, we may collect:
- Full name and username
- Email address and phone number
- Mobile money details (e.g. Mpesa number) for withdrawals
- Device information and IP address
- Activity data such as tasks completed, earnings, and login history
- Referral and affiliate tracking data
2. How We Use Your Information
- Create and manage your account
- Process your earnings and withdrawals
- Send account-related notifications and updates
- Improve our platform and user experience
- Prevent fraud, abuse, and unauthorised access
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal information. We may share data with payment processors (Mpesa, Airtel Money), service providers, and law enforcement when required by law.
4. Data Security
We take reasonable measures to protect your personal data. No internet transmission is 100% secure. Use a strong password and keep your login details confidential.
5. Cookies
Our website may use cookies to improve browsing experience and analyse traffic. You can disable cookies through your browser settings.
6. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
7. Children's Privacy
Starhela Agencies is not intended for users under 18. We do not knowingly collect personal data from minors.
8. Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Withdraw consent for marketing communications
9. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use after changes means you accept the updated policy.
10. Contact Us
For privacy questions, reach us through our WhatsApp Channel.